Running Expertise for You

Got a question? We’ve got you covered!

Below are some frequently asked questions from our community. If you still need help, our friendly support team is ready to assist you.

Can I run anytime, anywhere?

Absolutely! We’ve embraced the flexibility of virtual runs, so you can now log your runs from the comfort of your own path, no organized events needed. Whether you use Strava, Garmin Connect, MapMyRun, or other tracking apps, just make sure your profile is set to public. This way, our 12in12.run team can easily verify your achievements.

Looking for some event inspiration? Check out our Pinterest boards—you might be surprised at the number of exciting local events waiting for you!

A quick note for marathon enthusiasts: If you’re aiming for The 100 Marathon Club, please remember that virtual runs don’t count. Check their website for more details.

Do I have to run 1 event per month?

Not necessarily! While the original 12in12 challenge is based on running one event per month, we understand that life can get in the way. If you complete 12 marathons within your chosen timeframe (e.g., 12 marathons in 12 months), it’s perfectly fine if two or more happen in a single month.

And remember, 12in12.run isn’t just for marathoners—we’ve got 5K challenges too! If you’re new to running, why not aim for 12 5Ks in 12 months? It’s a great way to build momentum and catch the running bug!

How do I get a medal?

Getting your medal is easy! Here’s how:

  1. Choose Your Challenge: Think about your current running ability and select a sensible goal.
  2. Purchase Your Medal: Head to our shop to buy your medal.
  3. Check Your Email: Double-check your email address when purchasing. We’ll use this to contact you, so make sure it’s correct!
  4. Watch for Our Email: Keep an eye on your inbox (and junk/spam folder) for our message. Adding us to your contacts helps ensure our emails land in your inbox.
  5. Share Your Details: After purchase, we’ll ask for some info about your runs and your journey.

If you’ve already completed your runs, we’ll send you a unique link to submit your evidence. Let’s get started on celebrating your achievement!

How do I submit my results?

Once you’ve purchased your medal, we’ll email you a unique link to submit your results. Just fill in the date, event name, finish date, and upload your run evidence. We’ll handle the verification process and soon your medal will be on its way to you!

I’m partway through my 12 in 12, can I still purchase a medal?

Absolutely! If you’ve got evidence of your runs, you can still grab your medal. We accept various forms of proof—Strava links, Garmin screenshots, photos of your running watch, or Fitbit app screenshots. If you’re unsure, just reach out to us.

Congratulations on your 12in12 challenge! We’re excited to support you as you complete your journey. Simply purchase your medal, verify your email, and send us your event list.

I’ve already completed 12 marathons in 12 months, can I still get a medal?

Congratulations on your incredible achievement! You absolutely deserve your medal. Just fill out the form with the dates of your marathons and a brief comment. Once we receive your form and payment, we’ll get in touch and send your medal your way.

What do I get for my money?

When you complete your running challenge and we’ve verified your results, you’ll earn an amazing medal—the ultimate running bling! Plus, you’ll gain access to our supportive running community. Join us on Facebook, Twitter, Instagram, and Pinterest for tips, motivation, and camaraderie. Reach out whenever you need a boost or advice!

What is 12in12?

The 12in12 challenge is all about completing 12 marathons in 12 months. At 12in12.run, we celebrate this achievement with a fantastic medal and offer challenges for various distances and abilities. Our goal is to inspire and reward runners of all levels, whether you’re participating in physical events or virtual runs. Embrace your own personal 12in12 challenge and let’s celebrate your journey together!

Which payment methods can I use?

We accept a range of payment options including credit/debit cards, PayPal, and Apple Pay. Choose your preferred method during checkout.

What’s the shipping duration?

Shipping times vary by product and location. Generally, standard shipping takes 3-7 business days. Please do get in touch directly if you’d like us to try and expedite your order for quicker delivery.

Reach Out to Us

Contact 12in12.run for an Inspiring Running Experience

Discover Exciting Running Gear

At 12in12.run, we offer tailored endurance challenges that suit every runner. From beginners to seasoned athletes, your journey starts here. Keep an eye on the social media to receive the latest updates.

Variety of Challenges

Choose your challenge. 5Ks, 10Ks, half-marathons, full marathons—something for every runner.

Track Your Progress

Utilise your running tracker to track your runs and milestones, ensuring you stay motivated.

Social Community Support

Join our social media community of dedicated runners. Support, motivate, and celebrate each other’s achievements.

Run for a Cause

Participate in challenges tied to charitable initiatives. Achieve your goals while making a difference.

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Run Your Best Races – Join Us!

Welcome to 12in12.run, your ultimate running challenge platform. Choose from 5ks to marathons and join a community of dedicated runners. Achieve your goals and make every run count. Start your journey today!